e5 Workflow Helps Clients
Manage High Volume Workloads
Delivering
...
Our Software Improves SLAs,
Reduces Costs, and Eliminates Backlog.
Are you losing customers due to poor SLA achievement?
Are you experiencing increased staffing costs?
Do your current systems create a risk of regulatory non-compliance?
Effectively Manage High Volume Workloads
Core Operational
Process Insights
Establish ongoing process metrics and process health insights
Reduce process bottlenecks and optimize processes
Provides resource forecasting and improves productivity & work quality
Greater Throughput
& Ability to Scale
Priority processing – work items matched to the right resources
Robotic Process Automation (RPA) reduces operational risk
The “get-next” process optimizes work item distribution
Deliver Improved
Customer Service
Consistent Service-Level Agreement performance and quality service
Leverage prioritized processing to prevent backlogs
Maintain stable workload throughput and maintain process consistency
Trusted for Over 29 Years





3 Ways to Improve Customer Satisfaction with Reduced Cost
1. Explore
Schedule a live demonstration of e5 Workflow to discover the improvement potential for managing high volume workloads.
2. Plan
We conduct an evaluation of business processes, communications, identify ROI, and set priorities, then develop and review customized plan together.
3. Experience
We implement the selected solution, provide training and ongoing support, delivering improved customer service with reduced costs.