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// November 19, 2015
NOV
19
2015

The Importance of Document Process Intelligence

Document Process Intelligence

 

Proficient businesses today are more focused on automating their document processing in order to form paperless systems and reducing operational costs which ultimately leads to improved profit margins. Companies are aware of the fact that document processing is just part of a wider process consisting of different technologies from multiple sources. Have you ever thought about the   future of documents and data that leave your document capture system?

It is thought-provoking because enterprises using multiple technologies for document processing face major issues in having a single view of reports and analysis throughout the whole document process. It is possible to get separate reports from each system but it is not possible to get a complete view of the document life span from the entry point to archive.

In following the age old systems, there is no surety that the document will actually move from one system to another without any glitches. Moreover, businesses are unable to view the analytics of document life cycle in a single place nor can they take any benefits from that. The moment when the issues are realized, there is no specific way to solve these issues. Having a proper Document Processing Intelligence can easily address these issues and provide an efficient system.

Document Process Visibility

This unique visibility process provides you the sole place to track the lifecycle of every document being processed by the organisation across all channels on the way to archive. Businesses can assign a list of owners who can manually manage the document on every step of the journey. For example, In an insurance claim application, the owner will change after each and every step – from insurance claim origination, processing and to passing the claim eventually. Efficient tools help you look at the overall process and the helping hand of a business analyst to understand documents’ processes.

 

Agreement

Document process visibility is not an option to have, it’s a necessity. No matter which industry you belong to, you need process accountability across all channels in the process especially in invoices. Your business is breaking the law if you can’t prove all steps the invoice has been through and so it is essential to keep it uniform across multiple channels.

This can be implemented by getting self-sufficient spreadsheets for managers to track and record the processes in real time. It is the task of data entry workers to update multiple channels and even integrate data manually. Businesses looking for saving costs big time are moving to automation tools providing accurate workflows for information on who accessed the documents at what time to get rid of the issues instantly.

Competence

Document processing can significantly help you find the parts of process that are not functioning properly. The aim here is to identify the problems and system improvement before the problem becomes a trouble maker. It provides an opportunity of improvement to users and managers as well.

In order to create such a competent system, managers can work with their teams to incorporate data from CMS to create a data of performance metrics. Businesses that are looking to go digital and believe in automation are deploying process applications for document automation, analytics, data integration etc.

By adopting document process intelligence across all channels, you will be able to gauge your data from capture to archive state as and when they travel. This information will help in adding value that document processing can provide to your business.