We work closely with our customers both directly and in conjunction with partners, listening closely to understand their objectives and providing best practice consulting and technical implementation expertise to ensure the end solution addresses all their key business requirements and is judged to be a complete success.
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Teachers Health is one of Australia’s largest private health insurers, providing a wide range of health and wellbeing products and services to over 360,000 members.
The customer required a solution that actively managed service requests and escalated based on the service levels promised to the members.
