e5 Workflow Helps Clients
Manage High Volume Workloads
Delivering
...
Meet SLAs, reduce costs, and manage your backlog
Are you losing customers because you aren’t achieving your SLA’s?
Are you experiencing increased staffing costs?
Do your current systems create a risk of regulatory non-compliance?
Effectively Manage High Volume Workloads
Identify
Use your historical data to identify operational priorities.
Model
Using team and priority profilers, you model resources to achieve priorities.
Deliver
Use AI driven GetNext and automation to process work against constantly changing priorities.
Optimize
Use BI over operational results and resource productivity to optimise performance.
Trusted for Over 30 Years
3 Ways to Improve Customer Satisfaction with Reduced Cost
1. Explore
Schedule a live demonstration of e5 Workflow to discover the improvement potential for managing high volume workloads.
2. Plan
We conduct an evaluation of business processes, communications, identify ROI, and set priorities, then develop and review customized plan together.
3. Experience
We implement the selected solution, provide training and ongoing support, delivering improved customer service with reduced costs.
The Priority Processing Experts You Can Trust
Many managers are expected to cope with increasing workloads and a shrinking workforce, so we created a configurable workflow platform, with industry templates, to help clients manage high volume and consistently deliver 30% increased productivity. This brings our clients visible service level control leading to improved customer service with reduced backlog and costs.
Lack of control and poor visibility over high-volume workloads can make business leaders frustrated, overwhelmed, stressed out, and asking; “Why can’t this be solved?”
At e5 Workflow we know how hard it is to prioritize the workload with a shrinking workforce and be blind to the insights needed to be successful.
