Working with our clients, we used custom APIs and e5’s framework to overlay a front-end system that talked to the existing claims entry screen.
e5 has been fortunate to assist Australian private health insurer, HCF, with their largest transformation project.
Cover-More is a major global insurer in the travel industry. The Group CIO, Nicki Doble, talks about the strategy to unify operations and technology across the globe.
SLA’s are an organisation’s way to measure how well it keeps its promises, whether it be a new business application, a claim or a product change. With each customer engagement, the SLA is our commitment to helping the customer as expediently as we can, without reducing the quality.
Since 1998 e5 has been involved with creating streamlined member experiences with many of Australia’s leading private health insurers.
Utilising the e5 Workflow platform’s automation capabilities, we’ve continuously focused on optimising the ways members interact with their insurer.